The intent. Make the ticket office of the Nyon–Saint-Cergue–La Cure line a place where the journey begins before the train.
The response. The layout follows the moments of a visit: finding the desk, waiting, discovering the line, planning the trip. A touchscreen table was already there with no defined use. We surrounded it with four real train seats: once seated, visitors discover the line’s routes and activities, already sitting in the journey.
The detail. Behind the desk, wooden slats and cut-outs evoke the Jura landscape.
- Role
- Customer journey, space and furniture design.
- Deliverables
- Ticket office concept and custom furniture.
- Location
- Nyon, Switzerland